We may collect the following types of information:
Personal Details: Name, email address, phone number, billing/shipping address.
Payment Information: Processed securely by trusted third-party providers (e.g., PayPal, Stripe, KNET). FalconPanda does not store sensitive payment details.
Service Information: Travel preferences, trip details, study inquiries, or other requests submitted via forms.
Technical Data: IP address, browser type, device identifiers, and cookies for analytics and security.
Your information may be used to:
Process bookings, payments, and service requests.
Deliver trip planning, study services, and partner offerings.
Communicate with you via email, WhatsApp, or phone.
Enhance our website and improve customer experience.
Comply with legal, regulatory, or security obligations.
We may share your information with:
Trusted Service Providers (e.g., hotels, guides, interpreters, institutions) to fulfill bookings.
Payment Processors to complete transactions securely.
Regulatory Authorities if required by law.
We never sell or rent your personal information.
We use cookies and similar technologies to:
Improve site functionality and navigation.
Analyze traffic and usage trends.
Personalize your browsing experience.
You may disable cookies in your browser settings, though some features may be limited.
FalconPanda employs industry-standard safeguards to protect your information. While we take all reasonable steps, no system can guarantee 100% security.
You may have the right to:
Access, correct, or delete your personal data.
Opt-out of non-essential communications.
Request a copy of your stored data.
Contact us at contact@falconpanda.com to exercise these rights.
We keep your data only as long as necessary for:
Delivering services,
Meeting legal obligations, or
Resolving disputes.
FalconPanda operates in China and Kuwait, which may involve cross-border data transfers. All transfers are handled with appropriate safeguards.
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.
We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date.
For questions, concerns, or requests related to this Privacy Policy, you may reach us at:
contact@falconpanda.com
FalconPanda, Beijing – China & Kuwait
