FalconPanda is a Kuwaiti company with operations in China and Kuwait. We provide travel, study, and lifestyle services, including airport transfers, car rentals, eSIMs, interpreters, trip planning, and related offerings.
You agree to use our website and services only for lawful purposes.
You must provide accurate and complete information when booking or registering.
We reserve the right to refuse service, cancel bookings, or suspend accounts if misuse is detected.
All bookings must be paid in full at the time of purchase through our approved payment gateways.
Prices are listed in the currency displayed on the website at the time of booking.
Some services (such as trip planning) are non-refundable, and this will be clearly indicated before purchase.
FalconPanda works with trusted partners (such as drivers, interpreters, and third-party platforms like Trip.com).
When you book through us, you agree to comply with both FalconPanda’s policies and any relevant partner terms.
FalconPanda is not liable for delays, cancellations, or issues caused directly by third-party partners.
Our Refund & Cancellation Policy governs all refund requests.
Some services may not be eligible for refunds (e.g., trip planning, partially used eSIMs).
Please review the Refund & Cancellation Policy carefully before making a booking.
FalconPanda is not responsible for personal loss, damages, or costs arising from using our services, except where required by law.
We make every effort to ensure accurate information, but we cannot guarantee uninterrupted or error-free service.
By using our services, you agree to our Privacy Policy, which explains how we collect and protect your data.
FalconPanda reserves the right to update these Terms & Conditions at any time. Updates will be posted on this page with a new “Last updated” date.
For questions regarding these Terms & Conditions, please contact us:
contact@falconpanda.com
